Faqs

How can I stay updated on new products and promotions?

Sign up for our newsletter and follow us on social media.

Receive updates on new arrivals, seasonal collections, special events, and exclusive offers.

Is my payment information secure?

Yes.

We use secure payment processing and industry-standard encryption to help protect your personal and payment information.

Can I purchase gift cards?

Yes.

Gift cards are available in various denominations and make the perfect gift for friends and family.

Are your products available year-round?

Many of our best-selling products are available year-round.

Some seasonal and limited-edition items may only be available while supplies last.

How can I contact Salt Side?

You can reach us through our contact form, email, phone, or by visiting our store during business hours.

Visit our Contact Us page for the most up-to-date information.

What products does Salt Side offer?

Salt Side offers a carefully curated selection of souvenirs, gifts, locally inspired merchandise, home décor, apparel, accessories, and keepsakes that celebrate coastal living and maritime culture.

Do you offer shipping?

Yes. We ship across Canada and to select international destinations.

Shipping rates and delivery times are calculated at checkout.

How long will my order take to arrive?

Orders are typically processed within 1–3 business days.

Delivery times vary depending on your location and shipping method selected.

What is your return policy?

What should I do if my item arrives damaged?

Please contact us within 7 days of receiving your order and provide photos of the damaged item.

We will work with you to arrange a replacement or refund.

We're here to help!

If you have any other questions, don’t hesitate to reach out.

Thank you for being part of the Salt Side community!